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American Banker - On Focus and In Depth

Saturday, November 7, 2009, as of 09:49 AM EDT

Technology

Viewpoint: Commercial Lending Needs a New Process

American Banker |  Nov 06

If you decide to update your commercial lending, the best advice I've heard is "make finding a proven automation solution that would work to mitigate portfolio risk the top priority."

Fiserv Plans P-to-P Service for Banks

American Banker |  Nov 06

Fiserv Inc. is planning to develop a person-to-person transfer service that its bank clients could offer through their Web sites to consumers.

Can You See Your Balance Now? With Mobile, You Can

American Banker |  Nov 06

At least five partnerships were announced this week aimed at making mobile banking more widely available and more useful, and though payments executives say usage is not ...

Intuit Finishes Acquisition of Mint

American Banker |  Nov 06

The deal, announced in September, brings Intuit the technology and audience of the personal financial management Web site Mint.com.

Infographic: Financial Web Watch

American Banker |  Nov 06

Jack Henry Sees Two Buyouts Lifting Core Businesses

American Banker |  Nov 05

Jack Henry & Associates Inc. said its latest acquisitions will deliver new opportunities while existing financial clients remain cautious about their technology spending.

Technology Resources

Viewpoint

Banks Need Not Dawdle

A research analyst says banks and online banking vendors must quickly evolve to PFM Deluxe built on the foundation of aggregating the customers' accounts from all institutions.

Security Watch

Weekly roundup of data security developments

Scammers set up shop posing as FTC Secretary Donald Clark; Bank of New York Mellon employee indicted for eight-year financial crime spree; and more.

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Topic

Alternative Payments

With merchants and vendors developing and testing several ways to spend money electronically, some financial companies are becoming uncomfortable because they could lose out on interchange revenue.

Sponsored Content

White Paper: Executing on a Customer Engagement Model

A recent Gallup survey of retail banking customers revealed that extremely satisfied website users are seven times more likely to be engaged with their bank than less satisfied users. This white paper explains how financial institutions can use a step-by-step program to deepen customer engagement and create an interactive, personalized, and coordinated experience across channels. It also describes the components of customer engagement and how banks can improve their performance for each of them.